Privacy Policy for Renovolv
Effective Date: [03/26/1983]
Renovolv (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.renovolv.com (the “Site”) or submit information through our lead forms.
By using our Site or submitting your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information (Lead Data)
We collect personal information that you voluntarily provide when you:
- Request a quote
- Fill out a contact form
- Respond to advertisements
This may include:
- Full name
- Email address
- Phone number
- Property address
- Renovation project details (scope, budget, preferences)
Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring URLs
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies, including:
- Google Ads tracking tools
- Facebook/Meta Pixel
These technologies help us:
- Measure ad performance
- Retarget visitors with relevant ads
- Understand user behavior
You can control cookies through your browser settings.
2. How We Use Your Information
We use your information to:
- Contact you regarding your renovation inquiry
- Provide quotes and schedule consultations
- Match you with our team or trusted contractors
- Improve our website and marketing efforts
- Send service-related communications
- Deliver targeted advertising through platforms like Google and Facebook
3. Advertising & Remarketing
We use third-party advertising services, including:
- Google Ads (by Google LLC)
- Facebook & Instagram Ads (by Meta Platforms, Inc.)
These platforms may use cookies, pixels, and similar technologies to:
- Track your interaction with our Site
- Show you targeted ads on other websites or social media
- Measure the effectiveness of our campaigns
You can opt out of personalized advertising by visiting:
- Google Ads Settings
- Facebook Ad Preferences
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
Service Providers
- CRM systems
- Website hosting providers
- Marketing and analytics tools
Contractors / Partners
We may share your information with trusted contractors or service providers only to fulfill your renovation request.
Legal Obligations
If required by law, regulation, or legal process.
Business Transfers
In connection with a merger, sale, or acquisition of assets.
5. SMS & Email Communications
By submitting your information, you agree that we may contact you via:
- Phone calls
- SMS/text messages
Consent is not a condition of purchase.
Message and data rates may apply.
You may opt out at any time by:
- Clicking “unsubscribe” in emails
- Replying “STOP” to SMS messages
6. Data Retention
We retain your information only as long as necessary to:
- Respond to inquiries
- Provide services
- Comply with legal obligations
- Resolve disputes
7. Your Privacy Rights
California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Request access to the personal data we collect
- Request deletion of your personal data
- Know what categories of data we collect and how we use it
We will not discriminate against you for exercising your rights.
To submit a request, contact us at:
[Insert Email Address]
GDPR (European Users)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation, including:
- Access, correction, or deletion of your data
- Restriction or objection to processing
- Data portability
We process your data based on:
- Your consent
- Legitimate business interests
- Contractual necessity (responding to your request)
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage system is guaranteed to be 100% secure.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted with a revised “Effective Date.”
12. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Renovolv
Website: www.renovolv.com
Email: Info@Renovolv.com
Phone: 702-483-1015